Reading about it only goes so far. Pick up your phone and call one. Each line is a working demo for a made-up business. Your setup would use your own hours, questions, and rules.
These are real, working lines. Listen for the tone and pacing, then tell us what your callers usually ask.
02
The Problem
Where the Work Slips Away
A missed call is the obvious one. But jobs also get lost to slow callbacks, notes on a sticky pad, and the same five questions eating the morning.
01
Missed Calls
Nobody picks up. The caller tries the next company on the list.
02
Slow Follow-Up
A callback that waits until tomorrow often goes to voicemail, or to a competitor.
03
Repetitive Questions
Hours, prices, parking, “do you take my insurance.” Your staff answer them all day, and not always the same way.
04
Booking or Quote Friction
The caller wants a time or a price. Nobody wrote down what they needed, so it stalls.
05
Scattered Lead Details
Names and numbers end up split across voicemail, email, and somebody’s memory.
06
After-Hours Gaps
Calls at 7 a.m., 9 p.m., or during the lunch rush. Usually they go to voicemail.
Typical leak pathBefore
01Missed call
02No details
03No follow-up
04Lost opportunity
With Syrvana AIWith Iris
01Answered
02Captured
03Summary sent
04Follow-up started
03
What We Do
What Iris Does
Every plan starts with answering the phone and writing things down. The rest can be added when you need it.
01
Answer
Picks up when you’re busy, closed, or already on another line. Answers the common questions.
02
Capture
Takes name, number, what they need, and how urgent it is. Notes booking and quote requests.
03
Follow Up
Sends a text, sets up a callback, or nudges an old quote. Only where you’ve agreed to it.
04
Organize
Logs every call, sends you a short summary, and can drop the details into your sheet or CRM.
04
Workflow Modules
Add More When You Need It
Plenty of businesses only need the phone answered. Others want texts, callbacks, a lead list, or review requests too. We look at your volume, your tools, and your customers’ consent before we quote any of it.
Follow-Up
Text Follow-Up
A text after a missed call. A quote confirmation. An appointment reminder. A “got your message, we’ll call in the morning.”
Speed-to-Lead
AI Callback & Speed-to-Lead
Someone fills out your form or misses an appointment. Iris calls them back within minutes, not days.
Visibility
Lead Tracker & Owner Brief
One list of every caller, plus a short daily summary for you or your staff.
Pipeline
Quote Follow-Up
Follow up on estimates before the customer forgets about them.
Reputation
Review & Recovery Flow
Check in after the job. Happy customers get a review link. Unhappy ones get a call from you.
Custom
Custom Workflow Support
Have something specific in mind? Tell us. We’ll tell you honestly whether it’s worth building.
Texts, outbound calls, integrations, and custom work are quoted after we see how your calls actually run.
05
The Process
How It Works
Four steps. We do the setup. You tell us how your phones work today.
1
Look at Your Calls
We go over who calls, what they ask, when you miss them, and who should get the message.
2
Set Up Iris
We give her your hours, prices, questions to ask, and rules for when to hand off to a person. You approve what she says.
3
Send the Details Where You Work
Call summaries go where you already look: email, a Google Sheet, your calendar, or your CRM.
4
Launch, Test, Improve
After launch we read the transcripts and fix what callers trip on. It gets better in the first few weeks.
06
Built for Your Industry
Every Trade Loses Calls Differently
A plumber loses the 9 p.m. emergency. A clinic loses the patient who gave up on hold. Iris gets set up for the calls you actually get.
Home Services
Home Services
Your crew is on a roof. Iris takes the address and the problem, flags emergencies, and books the callback.
Clinics & Appointments
Clinics & Appointment Businesses
Takes appointment requests and answers the routine questions so the front desk can look after the people in the room.
Restaurants
Restaurants
Takes reservations and catering inquiries during the dinner rush, so your staff can keep serving.
Professional Services
Law & Professional Services
Takes intake details from new callers and passes them on. She never gives legal advice. That stays with you.
Property
Real Estate & Property
Takes showing requests, maintenance calls, and new inquiries, and gets them to the right person.
Local Services
Local Service Businesses
Answers the repeat questions, takes new inquiries, and books jobs while you’re busy doing them.
Start with the calls you miss most. Add the rest later.
Each piece below is something Iris can do on day one. Most clients start with two or three.
00
Explore Solutions
Six Things Iris Can Do
Answering comes first. Everything else builds on it.
01
Solution 01
Inbound Call Handling
Iris answers the routine calls: hours, directions, prices, “are you open Saturday.” Anything that needs a person still goes to a person. She just makes sure nobody hears a busy signal.
Answers routine calls the same way every time
Fewer interruptions for the front desk
Picks up the overflow when every line is busy
Answers on the first ring, even when nobody else can
Every caller gets a real answer
The outcome
Fewer missed calls and a calmer front desk.
02
Solution 02
Lead Capture & Intake
A new caller’s first call decides a lot. Iris asks your intake questions, writes down the answers, and gets them to you while the caller is still interested.
Takes name, number, and need on every call
Asks your intake questions in your order
Writes down the context before handing off
New callers don’t end up in voicemail
Your callback starts with the facts already written down
The outcome
You call back knowing what they need.
03
Solution 03
Bookings & Appointment Requests
Booking calls are simple but constant. Iris takes the request, checks what you’ve told her is available, and books it or passes it to your desk.
Takes appointment requests
Answers “when’s your next opening?”
Books the slot or tells the caller when to expect a call
Every booking call gets the same answers
Handles the Monday-morning rush
The outcome
Bookings get made without tying up your staff.
04
Solution 04
Routing & Escalation
A burst pipe and a billing question shouldn’t go to the same place. You tell Iris who handles what, and she sends each call there.
Sorts calls by what the caller needs
Follows your rules for who gets what
Separates urgent calls from routine ones
Gets a person on the line when it matters
Hands off with a summary, not a cold transfer
The outcome
The right person gets the call, and already knows why.
05
Solution 05
After-Hours Coverage
People call after you close. Iris answers, takes the details, and leaves you a list for the morning. Real emergencies can go to your on-call number.
Answers when the office is closed
Takes details for a morning callback
Covers evenings, weekends, and holidays
Fewer calls go to voicemail
Callers hear the same voice day or night
The outcome
You open in the morning with a list, not a voicemail box.
The Foundation
Set Up the Way You Work
We don’t hand you a script. We write one from how your phones already work.
Uses your questions and your wording
Treats different calls differently, the way you do
You decide what Iris handles and what goes to a person
No industry template unless it fits
We adjust it after reading real calls
07
Industry Examples
What This Looks Like in Practice
A few examples.
Dental
Dental Offices
Answers patient questions, takes appointment requests, and covers after-hours calls so the front desk gets fewer interruptions.
Legal
Law Firms
Takes intake details, asks your screening questions, and sends each matter to the right lawyer.
Trades
HVAC & Plumbing
Takes job details, flags emergencies, and books service calls while the crew is out.
Appointments
Appointment-Based Businesses
Handles booking calls and intake questions, and picks up when every line is busy.
Don’t see your business here? Ask. If you take calls, we can probably help.
08
Our Process
How We Set It Up
First we learn how your phones work today. Then we set up Iris. Then we fix what real callers trip on.
01
Learn How You Work
Who answers now, which calls get missed, and which ones must always reach a person.
02
Set Up Iris
We pick the pieces you need, like answering, intake, routing, bookings, or after-hours, and set them up.
03
Adjust After Launch
We read the first weeks of calls and fix what doesn’t sound right.
Want to Hear It on Your Own Line?
Call Iris, try a demo, or send a message. We’ll tell you plainly whether it’s a fit.
Pricing
Three Plans. Priced in Canadian Dollars.
Every plan answers your phone and takes details. Pick by how many calls you get.
Texts, callbacks, and custom work cost extra, and we only quote them once we’ve seen your calls.
01
Plans
Phone Answering Plans
Choose by call volume. You can move up or down later.
Starter
Call Capture
Best for light call volume
CA$389/mo
CA$350 one-time setup
125 included AI voice minutes/monthOverage: CA$0.85/min
For a small business that misses some calls and wants every caller answered and written down.
Best fit for
Solo operators
Smaller local businesses
Light call volume
Businesses mainly looking to reduce missed calls and voicemail loss
Most Popular
Growth
Booking Desk
Best for appointment and lead-based businesses
CA$579/mo
CA$350 one-time setup
350 included AI voice minutes/monthOverage: CA$0.70/min
For businesses that book appointments or quote jobs every day. More minutes, room for longer intake calls.
Best fit for
Appointment-based businesses
Lead-driven businesses
Clinics, med spas, salons, home services, restaurants, auto repair, and similar local businesses
Teams that want Iris on the phones every day
Best Value
Pro
Revenue Desk
Best for busy teams and high-value calls
CA$897/mo
CA$350 one-time setup
800 included AI voice minutes/monthOverage: CA$0.55/min
For busy phones and high-value calls. The most minutes and the lowest overage rate.
Best fit for
Higher call volume
Busy front desks
High-value leads or appointments
Multi-service businesses
Teams where missed calls can quickly become missed revenue
Compare plans
Call Capture
Booking Desk
Revenue Desk
Monthly
CA$389
CA$579
CA$897
Included AI voice minutes / month
125
350
800
Overage
CA$0.85/min
CA$0.70/min
CA$0.55/min
One-time setup
CA$350
CA$350
CA$350
All plans include
Inbound AI call answering
Dedicated business phone number
Business-specific setup and testing
Answers common questions using approved business information
Captures caller name, phone number, reason for calling, and preferred follow-up
Business-hours and after-hours call handling
Call summaries, transcripts, and recordings
Basic contact and lead history
Portal access for reviewing calls and contacts
Booking or quote-request capture where applicable
Transfer to a person or book a callback, your rules
Founder-led setup and launch support
Add Follow-Up or Workflow Support
Plans cover answering and note-taking. Texts, outbound calls, and integrations depend on your volume, your tools, and customer consent, so we quote them separately.
Core Plan+Follow-Up+Workflow Routing+Custom Setup
Scoped modules
Text Follow-Up Scoped after workflow review
AI Callback & Speed-to-Lead Scoped after workflow review
Workflow Routing Scoped after workflow review
Custom AI Workflow Scoped after workflow review
We price these once we’ve looked at your calls. No surprise line items.
Included minutes are minutes Iris spends on the phone. Add-ons may need their own setup, and we’ll tell you before any work starts.
02
Custom Workflow
Have a Specific Workflow in Mind?
Sometimes a plan isn’t enough. Tell us the job. We’ll tell you if it’s doable, what it takes, and what a simple first version looks like.
01
Your Business Need
Outbound callbacks, screening leads, waking up old customers, review requests, daily summaries, or sending details to a specific tool.
02
Workflow Review
We look at your calls, your tools, and how customers agreed to be contacted.
03
Feasibility Check
We tell you what works, what needs testing, and what to leave out of version one.
04
Custom Setup
We build what you need, not a bundle of features you didn’t ask for.
Not Sure Which Plan?
Call Iris or send a message. Tell us roughly how many calls you get and we’ll point you to a plan.
About
A Phone Desk for Busy Service Businesses
Syrvana is a small Canadian company. We set up Iris to answer phones for service businesses whose staff are busy doing the actual work.
We care more about the call going well than about the demo sounding clever.
Who We Are
Who Syrvana AI Is
Syrvana AI is based in Canada. We work with service businesses here and in the U.S.
We start with the phone: answer it, take details, get them to you. Bookings, intake, routing, and after-hours come after that, if you need them.
Our job is simple. Fewer missed calls, and less pressure on whoever is stuck answering the phone.
What We Believe
What We Believe
Most businesses that miss calls aren’t doing anything wrong. They’re just busy.
The phone rings while someone is with a patient, under a sink, or ringing up a customer. That’s when calls get missed.
We think every caller should get a real answer, even when everyone is busy.
01
Our Philosophy
Why Workflow Fit Matters
Every business handles calls a bit differently: what callers ask, what counts as urgent, who gets interrupted and who doesn’t.
So we don’t start from a script. We start by asking how your calls go today and where they fall through.
Then Iris handles the routine calls, passes along the ones that need a person, and your team keeps working the way it already does.
01
Business First
Before we build anything, we ask how many calls you get, what kind, and who should get them.
02
Iris Learns Your Way
Your wording, your questions, your rules for handoff.
03
Automation and Human Touch, Balanced
You decide which calls Iris handles and which always go to a person.
04
It Gets Better Over Time
We read real calls and adjust. What callers actually say often differs from what we planned for.
How Syrvana AI fits into the workflow
01A call comes inYour team is with a customer, on another line, or gone home. Iris picks up.
02She finds out what they needA question, a booking, a service request, a new client. She asks the right follow-ups.
03It handles what it shouldRoutine calls get answered on the spot. Details get written down. Nobody on your team has to stop.
04It routes what needs a humanIf a call needs a person, she transfers it or books a callback, following your rules.
If your phone rings during the workday, this is for you.
02
Our Approach
How We Approach the Work
From first call to live phones.
01
Understand the Business First
We start by asking how your calls are handled now, what people call about most, and where they get dropped.
02
Build for Your Calls
Answering, bookings, intake, routing, after-hours. We set up the parts you need and skip the rest.
03
We Handle the Setup Completely
You don’t touch any of the tech. We set it up, test it, launch it, and keep looking after it.
04
Refine Based on Real Use
Once real calls come in, we adjust based on what we hear.
Working StyleOur Working Style
Plain answers, no hype. Iris takes the calls a machine can handle well. The rest still go to your people.
How We Work
How Syrvana AI Works With Businesses
We work directly with each business across Canada and the U.S. The same people who scope your setup also build it and support it.
Most of the work is listening. How do calls come in? Who handles what? What should never be automated?
Get that right and the setup is the easy part.
Clarity
What Syrvana AI Is Not
We don’t sell AI hype or promise to automate your whole business.
Iris isn’t meant to replace your staff. When a caller needs a person, she gets them to one.
She answers the phone, writes things down, and makes the next step clear. That’s the job.
03
Why Businesses Choose Us
Why Businesses Call Us
01They are missing calls during busy periods
02Their team is losing time to repetitive phone traffic
03Booking or intake-related calls create bottlenecks
04After-hours calls are going unanswered
05They want a more consistent caller experience
06They want help on the phones without changing how they run the business
Hear Iris Before You Decide.
The quickest way to judge is to call her. If it sounds like a fit, send a message and we’ll set up a short call.
Contact
Get in Touch
Call Iris now, or send a message and we’ll get back to you.
Choose the Best Way to Reach Us
Some people like to hear Iris first. Others would rather leave their details. Either works.
Call Iris
Ask her about pricing, setup, or how it works. She’ll take your details if you want a callback.
Iris · Call Desk